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Kate Granger
Hello, my name is Kate Granger and I'm the founder of the #hellomynameis campaign.

I'm a doctor, but also a terminally ill cancer patient. During a hospital stay last summer I made the stark observation that many staff looking after me did not introduce themselves before delivering care.

This felt very wrong so encouraged and supported by my husband we decided to start a campaign to encourage and remind healthcare staff about the importance of introductions in the delivery of care. I firmly believe it is not just about knowing someone's name, but it runs much deeper. It is about making a human connection, beginning a therapeutic relationship and building trust. In my mind it is the first rung on the ladder to providing compassionate care.

Kate visits Calderdale and Huddersfield NHS Foundation Trust to talk to staff about the #hellomynameis story

Campaign introduction

Kate speaking at NHS Expo, 2014

Kate speaking at 1000 lives improvement

cartoon
Support the campaign by pledging on my blog

Twitter campaign

#hellomynameis has made over 56 million impressions in the last year. If you tweet please use the hashtag to send us pictures of your #hellomynameis activities.

Tweets about "#hellomynameis"

Resources

Please feel free to use any of the resources. There are no copyright licenses.

Key figures

Countess of Wessex
Countess of Wessex
Team Shimano
Team Shimano
Biz Stone
Biz Stone, Twitter founder
David Cameron, Kate and Chris
David Cameron, Kate and Chris
Ben Cohen
Ben Cohen supporting the campaign
Don Berwick
Quality Improvement guru Dr Don Berwick supporting the campaign
Ed Miliband
Ed Miliband supporting the campaign during a visit to West Hertfordshire Hospitals NHS Trust
Michel Roux Jr
Michel Roux

Videos

The Society and College of Radiographers

Chesterfield Royal Hospital

Birmingham Childrens Hospital

Royal Devon and Exeter NHS Foundation Trust

vimeo.com/100233078

ITV news

ITV news story

Jeremy Hunt speech

I was interested to hear about the experiences of Dr Kate Granger, who has highlighted the importance of treating patients as people. Kate is a doctor who specialises in the care of older people and who is also terminally ill. She has started the campaign #hellomynameis, which has become increasingly well-known and is based on the simple but vital courtesy of introducing yourself when meeting a patient for the first time.

full speech

Government response to the Francis report

Hellomynameis was mentioned in the Government response to the Francis report. See page 36.

Government report

Support from the press and blogosphere

... NHS Trusts, foundations and other groups

Upcoming events

Past events

Contact

Please send us your ideas and feedback.